At Koobr, we’re always on the look out for great talent, people who share our vision in achieving the very best for our company and our clients. We’re really proud of the team we have built over the years and right now we are looking to add another valued member to our band of Creative Revolutionaries.

Join the creative revolution:

Fast growing, Derby-based creative agency Koobr, are looking for an enthusiastic and dynamic Sales Co-ordinator to join our team.

This is your chance to become a valued member of an innovative team within a well-respected local organisation.

Your role will be to make a real difference to Koobr, prioritising the growth of the company through new business generation, as well as maintaining the strength of our relationships with existing customers.

You would be an integral part of the team, working closely with management and production to develop Koobr’s sales and customer relationship strategy. You will oversee the customer journey from first contact through to project completion, then maintain an ongoing relationship with regular, effective communication.

You will be responsible for providing support for business development activities by responding to incoming enquiries and by providing outstanding levels of customer service to clients and suppliers.

You will ensure that the end-to-end sales process is carried out seamlessly, efficiently and to the highest standards, including pro-active sales activity, preparing quotations, writing proposals and preparing reports on business performance.

As an organisation, we have never focused on the ‘hard sell’ and much prefer achieving sales through building relationships and great customer service. We are, however, still very proactive when it comes to identifying opportunities and adopting traditional processes to meet ambitious targets and drive success.

Whilst it is not essential that you have experience in the creative/marketing sector, being able to demonstrate an understanding of the industry will be beneficial to the role. Full training in Koobr’s products and services will be provided.

We’d expect the successful candidate to hold a full UK driving licence and have access to their own vehicle for travelling to and from client meetings (if required).

Join the revolution by emailing your application including CV to: hello@koobr.com

About Koobr

“Relentless in our pursuit of creativity and innovation, to make a positive change for our customers, team and the wider community.”

Koobr is considered, by many, as one of the East Midlands’ leading creative agencies.

We specialise in brand development, graphic design, web design and development, digital marketing and other marketing-related services.

We pride ourselves on how closely we work with our customers, truly getting to know them and their business, as their dedicated marketing department – supporting with ongoing strategy, creative and technical delivery, reporting and results.

We are the creative revolution, we are Koobr!

Duties include:

• Researching and identifying prospective clients
• Building strong and successful relationships with clients and prospects through follow-up calls, emails and meetings etc.
• Liaising with new and existing customers, establishing a relationship to anticipate and respond to their needs
• Represent the company at events and exhibitions where required
• Assisting with the creation of quotes, proposals and tender responses
• Assisting with the creation and delivery of presentations
• Follow-up on opportunities with a view to converting prospects to customers
• Deal with telephone and email enquiries promptly, entering these onto our CRM system
• Up-keep of client and prospect database to ensure information is correctly detailed and updating where necessary to allow effective promotion activity
• Answering and transferring internal and external phone calls – taking accurate messages and passing them on in a timely manor
• Develop and maintain good and effective working relationships with all internal and external colleagues and departments
• Liaising with and assisting other team members with project delivery where required
• Helping to refine and manage the sales processes and customer experience
• To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports to record the progress and success of the business
• Maintain up-to-date and accurate management information
• Working towards KPIs and targets
• Any other duties of a similar level and nature as may be required by the business

The ideal candidate:

• Well presented, confident and easy to get on with
• Self-motivated, with a ‘can do’ attitude
• Experience within B2B sales
• Proven experience and confidence with closing sales
• Target driven with the desire to succeed
• A passion for offering great customer service
• Clear communication skills (written, face-to-face and over the phone), with the ability to manage expectations
• Strong organisational and time management skills
• Experience of working to tight deadlines
• Strong research and problem-solving skills and excellent attention to detail
• Strong computer literacy and excellent ability to learn new IT systems
• Experience in conducting face-to-face client meetings and presenting to potential clients
• Take full ownership of any tasks that they are allocated, caring about the outcome and taking responsibility for their own quality control
• Full UK driving licence and own transport are essential to enable traveling to and from meetings

Koobr company values:

For Koobr it is essential that the candidate that we take on shares our company values:

Extreme ownership

“That’s not my job” does not exist at Koobr. We take full ownership of any task, project or customer and see things through to completion, truly caring about the outcome. Even after the relay baton has been passed on, we dedicate ourselves to ensuring a project reaches the finish line. The whole team is fully invested in the success of Koobr and its clients.

Service that surpasses

We work closely with our customers to produce outstanding work – truly getting to know their business and becoming a dedicated part of their team. We want to be remembered and recommended for our attention to detail and outstanding customer service. Maintaining a strong and successful relationship with customers is one of the most important things to Koobr.

Olympic team spirit

Just like Olympic athletes, we always strive to better ourselves and become the best we can be at our chosen specialisms. Equally, we inspire greatness in others and lead by example when it comes to team spirit. We look out for each other, celebrating the good times and offering unwavering support when facing challenges.

Make a positive difference

When it comes to how we operate as a team and a business, we always consider the wider impact it will have. We approach every challenge with an optimistic mindset and ask ourselves whether our actions will make a positive difference. We apply this to everything we do, from customer care and teamwork to supporting charities in the wider community.

#koobrdifference

Join the revolution now!

This is a fantastic opportunity for the right person to join our fast growing company, so please spread the word and help us get the message out there.

All applications including CV to: hello@koobr.com

For further queries about this position, please don’t hesitate to get in touch.

Polite note – please no recruitment agency contact.

get in touch